House Rules
Check-in Procedures
Check-in is at 3 PM.
- Early Check-In can be provided, and it is subject to an extra charge and the hotel’s availability.
An official photo identification and a credit card, debit card, or cash deposit are required at check-in for any supplementary charges.
The hotel accepts cash and credit cards (Amex, Visa, and Master Cards).
No minimum stay condition, except during the peak periods (e.g. national public holidays, Easter, Christmas, New Year, months of July & August, etc.).
Smoking is not allowed in indoor areas.
Smoking is allowed in designated areas.
Check-out Procedures
Late Check-Out until 6 PM can be provided and it is subject to a charge of 50% of the accommodation type’s rate and the hotel’s availability.
Late Check-Out after 6 PM can be provided and it is subject to a charge of 100% of the accommodation type’s rate and the hotel’s availability.
Payment Policies
A credit card number, with a valid expiry date, is required to guarantee the reservation.
The hotel has the right to pre-authorize the guest’s credit card before the guest’s arrival to guarantee the reservation.
Upon Check-In, the full stay’s payment will be debited from the guest’s credit card.
The payment & cancellation policies may vary depending on the rate type (refundable or non-refundable), accommodation type (one or two-bedroom suite), seasonality (peak period or off-peak), and the hotel’s availability of suites.
The hotel has the right to change, at any time, the policies related to rates, reservations, payments, cancellations, no-shows, and early and late departures. Please ensure that you review all your reservations policies before proceeding with the payment.
Cancellation Policies
All year round, except during the peak periods: A free cancellation 24 hours before the guest’s arrival.
In case of cancellation within 24 hours, a one-night stay charge is applied.
Cancellation during the peak periods: A free cancellation 7 days before the guest’s arrival.
In case of cancellation within 7 days, the full stay’s charge is applied.
No-Show Policy
All year round, except during the peak periods: A one-night stay charge is applied.
No-Show, during the peak periods: The full-stay charge is applied.
Early Departure Policy
- All year round, except during the peak periods: The early departure is free. No charge is applied.
Early departure during the peak periods: The full-stay charge is applied.
Kids & Children Policy
Azur One Eleven Hotel welcomes children of all ages.
Kids below six years old must be supervised and accompanied by their parents.
Kids below six years old are on a complimentary basis when sharing their parents’ suite on the same meal plan, with a maximum of 2 kids per suite.
Children between six and twelve years old are on a complimentary basis, for the suite accommodation when sharing their parents’ suite – with a maximum of 2 children per room – while their meals will be charged as follows:
- The first child, sharing the parents’ suite, between six and twelve years old, is on a complimentary basis for both the accommodation and meals.
- The second child, sharing the parents’ suite, between six and twelve years old, will be charged 50% of the accommodation rate for the meals.
- Children as of twelve years old and above are considered adults.
Safety & Hygiene Standards
The hotel follows all sanitization practices of the accredited outsourced hygiene auditing company.
The hotel follows all sanitization practices of TÜV (3rd party expert – Global).
The hotel follows all safety protocols as directed by the local authorities.
The hotel is cleaned with disinfectants and the temperature of team members is regularly checked by the management
A first aid kit is available.
The doctor is on call upon request.



